FAQ (Ordering, Returns & Damages)

When will my order arrive? 

Orders normally ship within 24 hours of Order Placement. 

What is your Return Policy & How do I Return an Item? 

If you aren’t 100% satisfied, return it within 7 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

• E-Mail info@ready2hangart.com and request a return.
• Once approved; Ship your item back to us in its original packaging. 

• We will typically issue your refund within 48-72 hours of receiving the package.

 What do I do if my Order arrives Damaged?

• Take a photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
• Attach your photos to an email and send them to info@ready2hangart.com Please include your order number, tracking#, item number, a brief description of the damage, and whether you’d like a replacement or a refund.
• You will receive an email within 24-48 hours confirming that your photo return is being processed.
• If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on your photos.

Please note: If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense before the return can be processed.